[rt-users] Active Directory and RT

[davidneudorfer]

I'm having the hardest time binding RT to Active Directory. We've overcome
some initial hurdles but we're stuck at this last part. I was hoping someone
could help me diagnose this error. The initial user binds fine and my user
is found but then it fails when it tries to authenticate. Thanks for the
help.

[Fri May 24 21:31:20 2013] [debug]: Attempting to use external auth service:
My_LDAP
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:186)
[Fri May 24 21:31:20 2013] [debug]: Calling UserExists with $username
(david.neudorfer) and $service (My_LDAP)
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:227)
[Fri May 24 21:31:20 2013] [debug]: UserExists params:
username: david.neudorfer , service: My_LDAP
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:439)
[Fri May 24 21:31:20 2013] [debug]: LDAP Search ===  Base:
ou=lb,DC=office,DC=lbox,DC=com == Filter:
(&(objectClass=*)(sAMAccountName=david.neudorfer)) == Attrs:
l,cn,st,mail,sAMAccountName,co,streetAddress,postalCode,telephoneNumber,sAMAccountName,physicalDeliveryOfficeName,sAMAccountName
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:469)
[Fri May 24 21:31:20 2013] [debug]: Password validation required for service
- Executing...
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:277)
[Fri May 24 21:31:20 2013] [debug]: Trying external auth service: My_LDAP
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:153)
[Fri May 24 21:31:20 2013] [debug]: LDAP Search ===  Base:
ou=lb,DC=office,DC=lbox,DC=com == Filter:
(&(sAMAccountName=david.neudorfer)(objectClass=*)) == Attrs: dn
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:186)
[Fri May 24 21:31:20 2013] [debug]: Found LDAP DN: CN=David
Neudorfer,OU=lb,DC=office,DC=lbox,DC=com
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:220)
[Fri May 24 21:31:20 2013] [debug]: LDAP Search ===  Base:
ou=lb,DC=office,DC=lbox,DC=com == Scope: base == Filter: (member=CN=David
Neudorfer,OU=lb,DC=office,DC=lbox,DC=com) == Attrs: dn
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:256)
[Fri May 24 21:31:20 2013] [debug]: LDAP group membership check returned 0
results
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:285)
[Fri May 24 21:31:20 2013] [info]: My_LDAP AUTH FAILED: david.neudorfer
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:289)
[Fri May 24 21:31:20 2013] [debug]: LDAP password validation result: 0
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:456)
[Fri May 24 21:31:20 2013] [debug]: Password Validation Check Result:  0
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:281)
[Fri May 24 21:31:20 2013] [debug]: Autohandler called ExternalAuth.
Response: (0, Password Invalid)
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:16)
[Fri May 24 21:31:20 2013] [error]: FAILED LOGIN for david.neudorfer from
10.0.4.59 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:753)



--
View this message in context: http://requesttracker.8502.n7.nabble.com/Active-Directory-and-RT-tp54021.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.