[rt-users] Communication between RT and Zendesk

[Lars Reimann]

Hi all,

we have been asked if RT works (well) together with Zendesk. I wanted to 
ask you all, if you have had previous experience with this.

On my first impression, this could be difficult, since Zendesk uses the 
relation between reply and Ticket assoziation in the reply-to address 
(support+idXXX at subdomain.zendesk.com).

Any experiences with this?

greetings,
l.r.