[rt-users] RT at a Glance error after upgrade from 4.011 to 4.0.12

Thomas Sibley trs at bestpractical.com
Thu May 30 14:42:28 EDT 2013


On 05/30/2013 10:52 AM, Kevin wrote:
> trs, 
> 
> Your reply trigged a thought that I didn’t clear the mason cache after the
> upgrades. I just cleared the cache and now it is functioning correctly.
> 
> Thank you for taking a deeper look into this issue, please accept my apology
> for the the extra hoops I put you through,
> 
> I can chalk this one up to not clearing the cache after the upgrade on both
> the .12 and .13 upgrades
> 
> If you would still like to me to do the data dumper for the MyRT.html, lmk
> 
> Thanks again for taking the time to look into this issue.

Glad it's resolved.  I don't need the data dumper output.  That's a
likely scenario, I guess I ruled it out since a number of people
reported it.  :)



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