[rt-users] RT 4.2 and ownership of tickets after comments

[Asif Iqbal]

On Wed, Nov 6, 2013 at 12:20 PM, Chris Hall <hiro24 at gmail.com> wrote:

> Nov  6 09:56:39 rt RT: [30613]
> <rt-4.2.0-30613-1383749799-436.57417-2-0 at XXX.com> #57417/999087 - Scrip 2
> On Owner Change Notify Owner
> Nov  6 09:56:39 rt RT: [30613]
> <rt-4.2.0-30613-1383749799-436.57417-2-0 at XXX.com> No recipients found.
> Not sending.
> Nov  6 09:56:39 rt RT: [30613]
> <rt-4.2.0-30613-1383749799-1566.57417-2-0 at XXX.com> #57417/999089 - Scrip
> 2 On Owner Change Notify Owner
> Nov  6 09:56:39 rt RT: [30613]
> <rt-4.2.0-30613-1383749799-1566.57417-2-0 at XXX.com> sent  To: XXX at XXX.com
>


This log does not really show the event when RT forcibly changed the owner.
You might need to provide a fresh complete log for a new event.

Also, do you might have any scrip in "Scrips which apply to all queues" and
"Current Scrips" section? A snapshot of /Admin/Queues/Scrips.html?id=XX
where XX is the ``id'' of the queue might show that.

Please include all when you reply.

-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
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