[rt-users] Question about API and custom field

Alexandre LEPREVOST al at efficientip.com
Fri Nov 8 09:03:44 EST 2013


Hello There

I come to you with a question on "how to" to do something on RT with a
script.

I did a script to add a customField and It's working (with one Queue
attached):

    my $cf = RT::CustomField->new($RT::SystemUser);
    my ($cf_exist, $cf_res_mesg) = $cf->LoadByName(Name=>'Step to
reproduce');

    if (!$cf_exist)
    {
        $cf->Create(Name        => $cf_name,
                    *Queue       => 'Support',*
                    Type        => 'FreeformMultiple',
                    Disabled    => 0,
                    Pattern     => '(?#Mandatory).',
                    LookupType  => 'Ticket',
                    Description => 'To define the step to reproduce the
issue',
                    Values      => [ ]);
    }

My question is about the Queue. In fact I need to attache this custom field
to 3 others Queues. I've tried to find a solution to do that (with
AddToObject) but I don't know how to do that. Do you have an idea ?

I don't ask a full example of course :) Just a short help on which function
I need to use with an exemple :)

Thank you veru much for your help
<http://www.bestpractical.com/docs/rt/4.2/RT/CustomField.html#AddToObject-OBJECT>
Kind regards / Cordialement

*Alexandre Leprevost*
Project Engineer / Delivery Team


 4 rue de l´Abreuvoir
92 400 Courbevoie
France
al at efficientip.com
Tel : +33 (0)1 75 84 88 98
Fax : +33 (0)9 57 88 09 40
www.efficientip.com
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