[rt-users] RT cli tool diffculty with bulk steal

[Ram]

One little piece of advice for the next person who might try to change
owners on that many messages. You will generate a ton of outbound email if
you have notify-owner on assign enabled.


On Mon, Nov 11, 2013 at 11:26 AM, Ram <ram0502 at gmail.com> wrote:

> `xargs -L 1`  - yep that worked like  charm!
> thanks Jaye,
> ram
>
>
>
> On Mon, Nov 11, 2013 at 11:01 AM, Jaye Mathisen <mrcpu at lilpantry.com>wrote:
>
>> ./rt -i ls owner=usera | sed -e 's/ticket\///' | xargs -L 1 ./rt steal
>>
>> or somesuch should get you close.
>>
>> Might have to check your documentation for xargs to tell it how to only
>> run 1 command at a time, I think it varies between linux and BSD.
>>
>>
>>
>> On 11/11/2013 10:54 AM, Ram wrote:
>>
>>> I am looking to change the owner of 3000 tickets from usera to userb. It
>>> seems that ./rt take|untake|steal does not accept a request to read ids
>>> from <stdin> - that is this doesn't work:
>>> ./rt -i ls owner=usera | ./rt steal -
>>>
>>> The first problem is that steal|take|untake doesn't like the explicit
>>> notation ticket/ticket_id but rather prefers just a ticket_id. That's easy
>>> enough to work around - just nuke "ticket/". The issue around not like "-"
>>> indicating take parameters from <stdin> is more of a hassle.
>>>
>>> Suggestions?
>>>
>>> thanks
>>>
>>>
>> --
>> Jaye Mathisen, Lil Pantry
>> P:541-476-0152
>> F:541-476-0152
>>
>>
>
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