[rt-users] Approvals flow not working as expected
liadsh
liadsh at yahoo.com
Mon Nov 18 14:13:56 EST 2013
Hi,
I'm trying to set the approval to work with several users within a group.
I'm using RT 4.2.
I've followed the documentation:
http://www.bestpractical.com/docs/rt/4.2/customizing/approvals.html
And set the group with the template and AdminCCGroup.
Somehow I can only see the approval requests only with the root username,
while the other user in the group does not see any tickets pending approval.
Any idea what am I missing ?
Thanks allot,
Liad
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