[rt-users] Edit transaction content at scrip action

Oriol Soriano oriol.soriano at capside.com
Fri Nov 22 04:55:31 EST 2013


Im currently trying to get a scrip running that, on certaing cases (depending on a custom condition) would prepend a message to the transaction content. Is this possible?

I mean something like (at Scrip user defined action):

my $transaction = $self->TransactionObj;

my $ticket          = $self->TicketObj;


Thanks in advance!

Oriol Soriano.

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