[rt-users] CustomFields table problems after upgrade to 4.2.1. (column repeated referenced after upgrade)

"Budsjö, Martin" Martin.Budsjo at astrazeneca.com
Tue Nov 26 05:30:49 EST 2013


Hi,

 

I tried to upgrade from 4.0.17 to 4.2.1 the other day and no matter what I do, I get the same result. After upgrading I can login without any problem and all lists of tickets and graphs etc  looks good. (By the way, I really like the updates to the menus!)  

But if I open a ticket, it looks like the query builder is generating SQL using the "repeated" column of the CustomFields table, and that column was removed during the 4.1.11 upgrade process.

My first reaction to this was to make sure the Mason object cache was deleted, but I've issued the rm command for that so many times now my fingers bleeds. I also tried doing the upgrade without any plugins and also a complete fresh install of the files (using make install instead of update). Still the same result.

 

Please find the example of a log entry for this problem at the bottom.

 

Has anyone seen this before? Any remedy?

 

 

Cheers,

Martin

 

 

Logile:

 

[25564] [Tue Nov 26 08:34:58 2013] [warning]: DBD::Pg::st execute failed: ERROR:  column main.repeated does not exist

LINE 1: ...name, main.type, main.rendertype, main.maxvalues, main.repea...

                                                             ^ at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 589. (/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm:589)

[25564] [Tue Nov 26 08:34:58 2013] [warning]: RT::Handle=HASH(0x7f393a4fd258) couldn't execute the query 'SELECT main.* FROM CustomFields main JOIN ObjectCustomFields ObjectCustomFields_1  ON ( ObjectCustomFields_1.CustomField = main.id )  WHERE (ObjectCustomFields_1.ObjectId = '7' OR ObjectCustomFields_1.ObjectId = '0') AND (main.Disabled = '0') AND (main.LookupType = 'RT::Queue-RT::Ticket') AND (main.id = '0')   GROUP BY main.id, main.name, main.type, main.rendertype, main.maxvalues, main.valuesclass, main.basedon, main.pattern, main.lookuptype, main.description, main.sortorder, main.creator, main.created, main.lastupdatedby, main.lastupdated, main.disabled, main.id, main.name, main.type, main.rendertype, main.maxvalues, main.repeated, main.valuesclass, main.basedon, main.pattern, main.lookuptype, main.description, main.sortorder, main.creator, main.created, main.lastupdatedby, main.lastupdated, main.disabled   ORDER BY MIN(ObjectCustomFields_1.SortOrder) ASC ' at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 602.

                             DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x7f393a4fd258)', 'SELECT main.* FROM CustomFields main JOIN ObjectCustomFields ...') called at /usr/local/share/perl5/DBIx/SearchBuilder.pm line 239

                             DBIx::SearchBuilder::_DoSearch('RT::CustomFields=HASH(0x7f393b13aa38)') called at /opt/bestpractical/rt-4.2.1/sbin/../lib/RT/SearchBuilder.pm line 990

                             RT::SearchBuilder::_DoSearch('RT::CustomFields=HASH(0x7f393b13aa38)') called at /usr/local/share/perl5/DBIx/SearchBuilder.pm line 507

                             DBIx::SearchBuilder::Next('RT::CustomFields=HASH(0x7f393b13aa38)') called at /opt/bestpractical/rt-4.2.1/sbin/../lib/RT/CustomFields.pm line 386

                             RT::CustomFields::Next('RT::CustomFields=HASH(0x7f393b13aa38)') called at /usr/local/share/perl5/DBIx/SearchBuilder.pm line 568

                             DBIx::SearchBuilder::First('RT::CustomFields=HASH(0x7f393b13aa38)') called at /opt/bestpractical/rt-4.2.1/share/html/Elements/ShowCustomFields line 92

                             HTML::Mason::Commands::__ANON__('Object', 'RT::Ticket=HASH(0x7f393ae2c130)', 'Grouping', 'Links', 'Table', 0) called at /usr/local/share/perl5/HTML/Mason/Component.pm line 138

                             HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7f393af086a0)', 'Object', 'RT::Ticket=HASH(0x7f393ae2c130)', 'Grouping', 'Links', 'Table', 0) called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1305

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1295

                             HTML::Mason::Request::comp(undef, undef, 'Object', 'RT::Ticket=HASH(0x7f393ae2c130)', 'Grouping', 'Links', 'Table', 0) called at /opt/bestpractical/rt-4.2.1/share/html/Elements/ShowLinks line 64

                             HTML::Mason::Commands::__ANON__('Object', 'RT::Ticket=HASH(0x7f393ae2c130)') called at /usr/local/share/perl5/HTML/Mason/Component.pm line 138

                             HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7f393b12d030)', 'Object', 'RT::Ticket=HASH(0x7f393ae2c130)') called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1305

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1295

                             HTML::Mason::Request::comp(undef, undef, 'Object', 'RT::Ticket=HASH(0x7f393ae2c130)') called at /opt/bestpractical/rt-4.2.1/share/html/Ticket/Elements/ShowSummary line 95

                             HTML::Mason::Commands::__ANON__() called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1383

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1383

                             HTML::Mason::Request::content('RT::Interface::Web::Request=HASH(0x7f393a77d978)') called at /opt/bestpractical/rt-4.2.1/share/html/Widgets/TitleBox line 56

                             HTML::Mason::Commands::__ANON__('title', 'Links', 'title_href', '/rt/Ticket/ModifyLinks.html?id=13924', 'class', 'ticket-info-links', 'titleright_raw', '<a href="/rt/Ticket/Graphs/index.html?id=13924">Graph</a>') called at /usr/local/share/perl5/HTML/Mason/Component.pm line 138

                             HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7f393aaa98e0)', 'title', 'Links', 'title_href', '/rt/Ticket/ModifyLinks.html?id=13924', 'class', 'ticket-info-links', 'titleright_raw', '<a href="/rt/Ticket/Graphs/index.html?id=13924">Graph</a>', ...) called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1305

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1295

                             HTML::Mason::Request::comp(undef, undef, undef, 'title', 'Links', 'title_href', '/rt/Ticket/ModifyLinks.html?id=13924', 'class', 'ticket-info-links', ...) called at /opt/bestpractical/rt-4.2.1/share/html/Ticket/Elements/ShowSummary line 97

                             HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x7f393ae2c130)', 'Attachments', 'RT::Attachments=HASH(0x7f393ae292d8)') called at /usr/local/share/perl5/HTML/Mason/Component.pm line 138

                             HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7f39396a8950)', 'Ticket', 'RT::Ticket=HASH(0x7f393ae2c130)', 'Attachments', 'RT::Attachments=HASH(0x7f393ae292d8)') called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1305

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1295

                             HTML::Mason::Request::comp(undef, undef, 'Ticket', 'RT::Ticket=HASH(0x7f393ae2c130)', 'Attachments', 'RT::Attachments=HASH(0x7f393ae292d8)') called at /opt/bestpractical/rt-4.2.1/share/html/Ticket/Display.html line 62

                             HTML::Mason::Commands::__ANON__() called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1383

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1383

                             HTML::Mason::Request::content('RT::Interface::Web::Request=HASH(0x7f393a77d978)') called at /opt/bestpractical/rt-4.2.1/share/html/Widgets/TitleBox line 56

                             HTML::Mason::Commands::__ANON__('title', 'Ticket metadata') called at /usr/local/share/perl5/HTML/Mason/Component.pm line 138

                             HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7f393aaa98e0)', 'title', 'Ticket metadata') called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1305

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1295

                             HTML::Mason::Request::comp(undef, undef, undef, 'title', 'Ticket metadata') called at /opt/bestpractical/rt-4.2.1/share/html/Ticket/Display.html line 63

                             HTML::Mason::Commands::__ANON__('id', 13924) called at /usr/local/share/perl5/HTML/Mason/Component.pm line 138

                             HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7f393ad2cfd0)', 'id', 13924) called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1305

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1295

                             HTML::Mason::Request::comp(undef, undef, undef, 'id', 13924) called at /usr/local/share/perl5/HTML/Mason/Request.pm line 958

                             HTML::Mason::Request::call_next('RT::Interface::Web::Request=HASH(0x7f393a77d978)') called at /opt/bestpractical/rt-4.2.1/share/html/Ticket/autohandler line 66

                             HTML::Mason::Commands::__ANON__('id', 13924) called at /usr/local/share/perl5/HTML/Mason/Component.pm line 138

                             HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7f393ae15650)', 'id', 13924) called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1305

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1295

                             HTML::Mason::Request::comp(undef, undef, undef, 'id', 13924) called at /opt/bestpractical/rt-4.2.1/sbin/../lib/RT/Interface/Web.pm line 680

                             RT::Interface::Web::ShowRequestedPage('HASH(0x7f393a5737d8)') called at /opt/bestpractical/rt-4.2.1/sbin/../lib/RT/Interface/Web.pm line 368

                             RT::Interface::Web::HandleRequest('HASH(0x7f393a5737d8)') called at /opt/bestpractical/rt-4.2.1/share/html/autohandler line 53

                             HTML::Mason::Commands::__ANON__('id', 13924) called at /usr/local/share/perl5/HTML/Mason/Component.pm line 138

                             HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x7f393a5ff5d0)', 'id', 13924) called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1300

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 1295

                             HTML::Mason::Request::comp(undef, undef, undef, 'id', 13924) called at /usr/local/share/perl5/HTML/Mason/Request.pm line 484

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 484

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/Request.pm line 436

                             HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x7f393a77d978)') called at /usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 85

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 85

                             HTML::Mason::Request::PSGI::exec('RT::Interface::Web::Request=HASH(0x7f393a77d978)') called at /usr/local/share/perl5/HTML/Mason/Interp.pm line 345

                             HTML::Mason::Interp::exec(undef, undef, 'id', 13924) called at /usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 48

                             eval {...} called at /usr/local/share/perl5/HTML/Mason/PSGIHandler.pm line 48

                             HTML::Mason::PSGIHandler::invoke_mason('HTML::Mason::PSGIHandler::Streamy=HASH(0x7f393964fe48)', 'HTML::Mason::FakeApache=HASH(0x7f393acd4710)', 'HASH(0x7f393a776148)') called at /usr/local/share/perl5/HTML/Mason/PSGIHandler/Streamy.pm line 52

                             HTML::Mason::PSGIHandler::Streamy::__ANON__('CODE(0x7f393acd65e0)') called at /opt/bestpractical/rt-4.2.1/sbin/../lib/RT/Interface/Web/Handler.pm line 307

                             RT::Interface::Web::Handler::__ANON__('CODE(0x7f393acd65e0)') called at /usr/local/share/perl5/Plack/Util.pm line 302

                             Plack::Util::__ANON__('CODE(0x7f393aa03918)') called at /usr/local/share/perl5/Plack/Handler/Apache2.pm line 89

                             Plack::Handler::Apache2::call_app('Plack::Handler::Apache2', 'Apache2::RequestRec=SCALAR(0x7f393abaea18)', 'CODE(0x7f3939666678)') called at /usr/local/share/perl5/Plack/Handler/Apache2.pm line 126

                             Plack::Handler::Apache2::handler('Apache2::RequestRec=SCALAR(0x7f393abaea18)') called at -e line 0

                             eval {...} called at -e line 0 (/usr/local/share/perl5/Carp.pm:103)


--------------------------------------------------------------------------
Confidentiality Notice: This message is private and may contain confidential and proprietary information. If you have received this message in error, please notify us and remove it from your system and note that you must not copy, distribute or take any action in reliance on it. Any unauthorized use or disclosure of the contents of this message is not permitted and may be unlawful.
 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20131126/0aed0bf0/attachment.htm>


More information about the rt-users mailing list