[rt-users] Prevent 'Reply' to ticket?
Kevin Falcone
falcone at bestpractical.com
Mon Oct 7 10:58:07 EDT 2013
On Thu, Sep 26, 2013 at 07:44:25PM +0300, Boli wrote:
> I have a queue to which I want to prevent anyone 'reply'-ing.
>
> Despite removing all 'Reply to ticket' rights for all groups, and
> having no 'user' rights at all, it's still possible for my normal
> non-superuser account to reply to the ticket.
If your users have Modify tickets, they also implicitly have Reply to
Ticket.
-kevin
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