[rt-users] Help: Steal ticket via API REST

[Milan Toth]

Usually I do this by creating dedicated user for rest clients and adjusting it's rights in RT.

Milan.

On 10.10.2013, at 11:54, andrea bessi <bessi.andrea at hotmail.it> wrote:

> Is possible to steal a ticket using the API REST?
> I’m writing a java program for reassign ticket.
> I have no problem to change owner (with api rest) of tickets owned by ‘nobody’ or by me, but for tickets owned by other user different to me, i must steal it first before reassing them to other user. 
>  
> I’m working with RT 4.0.6 , and writing a java program on Windows 8.
>  
>  
> I have spent a lot of time for searching a solution on the web but i haven’t found one, so i decide to write. Can you help me?
>  
> Andrea
>  

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