[rt-users] Some issues with message box after upgrade to 4.0.7

[Kevin Falcone]

On Thu, Oct 17, 2013 at 02:35:34AM -0700, saxmad wrote:
> Having played with the options available to each user, turning of the WYSIWYG
> editor has certainly helped a lot.
> 
> By reverting to a more normal text box, spell checking is now working again
> (browser functionality), and plain text is now the default for adding text,
> so no unnecessary html input is taking place.

spell checking actually works fine with CKEditor.  If your browser
can't do as-you-type checking (Chrome and Safari work for me), then
holding down option or alt while right clicking always brings up the
browser menus.

> However, there is still the problem of traversing away and then back to the
> ticket page - the message box reverts back to the original content, and any
> text that may have been entered has been lost.
> 
> Is there anything that is different about the rendering of the tickets page
> in 4.0.7 compared to 3.6.7 that will stop this from working ?

Sounds like a local customization that you didn't forward port.
RT has never had something that saves content in the manner you
describe.

-kevin
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