[rt-users] Email attachments missing

[Kevin Falcone]

On Mon, Oct 21, 2013 at 03:38:42PM +0100, Guy Baxter wrote:
>    I'm using RT 4.0.1 / sendmail / mysql / apache
>    Whenever someone submits a ticket via email the attachment is not present in the ticket. I've
>    tested files from a couple of KB to a few MB - same result.
>    When the file is uploaded via the self-service create a ticket the attachments work fine.

You need to show:
How mail gets to RT.
mail logs.
RT/apache logs.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20131022/562d6a35/attachment.sig>