[rt-users] TicketHistory slow on 4.2.0

[Tod Detre]

Mysql 5.5.23


On Wed, Oct 23, 2013 at 12:21 PM, Alex Vandiver <alexmv at bestpractical.com>wrote:

> On Wed, 2013-10-23 at 12:14 -0400, Tod Detre wrote:
> > I have just upgraded an RT install to 4.2.0. We are experiencing a
> > problem where the ticket history is very slow. Everything else seems
> > to load just fine and the history will load in ~50-60 seconds. Also,
> > if you go to the same ticket in a short period of time, the history
> > will load quickly (probably cached somewhere).
> >
> > [snip]
> >
> > The ticket table is ~30,000 records, the transactions table is
> > ~3,800,000, and the users table is ~280,000.
>
> What database backend, and what version thereof?
>  - Alex
>
>


-- 
Tod
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