[rt-users] Update all tickets of queue

Kenneth Crocker kenn.crocker at gmail.com
Tue Oct 29 11:24:02 EDT 2013


Have you tried bulk update?

Kenn

Sent from my Windows Phone From: andkulb
Sent: 10/29/2013 6:21 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Update all tickets of queue
Hello,

Is it posible with the help of scrip to do such thing:

My Queue has a custom field and when you create a ticket in that queue, the
ticket custom field is set by the value of queue custom field value.

How can I change all queue tickets custom field value on Queue custom field
value change?



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