[rt-users] Upgraded 3.8.8 -> 4.2.0, IE issues

[Tyler Sweet]

I was sent a patch for this at one point, and was told the fix is coming in 4.2.1. 

IIRC, the problem is in /opt/rt4/share/static/js/forms.js (or where ever you  have RT installed at). I can't remember which line needs to change, but here's what mine looks like:

jQuery(function() {
  jQuery('form').submit(function() {
    jQuery(this).find('input[type="submit"]').attr('disabled','disabled');
    return true;
  })
  jQuery('input[type="submit"]').click(function() {
    var $this = jQuery(this);
    var name = $this.attr('name');
    if (!name) { return true; }
    $this.after( jQuery('<input/>', {type: "hidden", name: name, value: $this.val()} ) );
    return true;
  })
});


-Tyler Sweet

>>> On 10/29/2013 at 3:54 PM, in message
<19AE285F8495424FA7AF79F7CCCA6B8726BC3790 at EMBX-CLFT2.cdc.gov>, "Wright, Cory
(CDC/OID/NCIRD) (CTR)" <wmi8 at cdc.gov> wrote:
> Tom -- I have also experienced this issue along with the previously 
> communicated broken email issues, both of which are blocking a 4.2.0 upgrade 
> in our environment.  No resolution on either, yet.
> 
> - Cory
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Tom Lahti
> Sent: Tuesday, October 29, 2013 4:43 PM
> To: rt-users at lists.bestpractical.com 
> Subject: [rt-users] Upgraded 3.8.8 -> 4.2.0, IE issues
> 
> I just upgraded from 3.8.8 to 4.2.0, and we're having some difficulty with 
> Internet Explorer.
> 
> It seems it is unable to submit forms except for the Jumbo form.
> There's no errors, it just redisplays the page.   This is manifesting in
> a number of forms including the actions "comment" and "reply", when trying 
> to save user preferences, when clicking "Add these terms and Search" in the 
> search builder, and so forth.  The only thing that works for commenting and 
> replying is to use the Jumbo form, which is far from ideal.
> 
> I've tried a number of things like turning off the CKeditor, disabling 
> extensions, changing Internet Explorer options and settings, and I haven't 
> come across the magic yet.  Has anyone else experienced this and knows what 
> the issue is?  Googling has not been fortuitous, either.
> 
> --
> Tom Lahti
> toml at dmsolutions.com 
> 
> 
> 
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