[rt-users] Question about SMTP in an upgrade from 4.0 to 4.2

[Bryon Baker]

You will have to change to using Sendmail or some process like that, I have made the change on my server and it was fairly easy.

Just setup Sendmail to relay the messages it receives from RT to the same SMTP relay server you were using in the past.

Good luck

Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  *  262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Chris Hall
Sent: Thursday, October 31, 2013 3:16 PM
To: rt-users
Subject: [rt-users] Question about SMTP in an upgrade from 4.0 to 4.2

In a few days we'll be upgrading from RT 4.0.0 to 4.2.  I was reviewing the upgrade document and I came across something distressing...

The C<smtp> option for L<RT_Config/$MailCommand>, along with the associated
C<$SMTPServer>, C<$SMTPFrom>, and C<$SMTPDebug> options, has been removed
because it did not guarantee delivery.  Instead, use a local MTA for
outgoing mail, via the 'sendmailpipe' setting to C<$MailCommand>.

I rely on those settings to send mail out to our smtp server, and thus far it's worked out great.  In fact, they're very resistant to the idea of having the RT server operate as a mail server.  If I'm reading this right, am I to understand that after the upgrade I'll no longer be able to send mail out via an external smtp server?  Is there any way around that?
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