[rt-users] (RT::Authen::ExternalAuth) "email exists" problem authenticating trough AD

[Nathan Cutler]

Hi

> Is it possible that parameter $RTAddressRegexp interfers with
> RT::Authen::ExternalAuth ?

I doubt it.

> On Active directory side no error, only successes logs.

Are you saying that a user attempts to log in, you see successful LDAP
bind on the LDAP server, and RT login fails? If so, please send us the
relevant debug-level RT log excerpt. Also the LDAP server log excerpt
if possible.

> Do you no about any other debug options I could use ?

I did notice that, after upgrading to RT 4.0.17 and ExternalAuth 0.12,
I get much more detailed debug-level log messages for ExternalAuth.

Hope this helps.

Nathan