[rt-users] Search

[Ruslan Zakirov]

On Thu, Sep 5, 2013 at 10:10 PM, Bryon Baker <bbaker at copesan.com> wrote:

>  Hello All****
>
> ** **
>
> Is it possible to build a custom search that queries a foreign table? ****
>
> ** **
>
> A table that RT does not know about natively but exists in the same Mysql
> instance.  ****
>
> ** **
>
> If so hopefully I can be led in the direction as to how.
>

It's possible with API, but not in the UI.

See how RT calls `my $alias = $tickets->Join()` and then ->Limit(...) using
that alias.


> ****
>
> ** **
>
> Thanks in advance****
>
> ** **
>
> Bryon Baker****
>
> Network Operations Manager****
>
> *Copesan** - Specialists in Pest Solutions*
>
> 800-267-3726  •  262-783-6261 ext. 2296****
>
> bbaker at copesan.com <cstephan at copesan.com>****
>
> www.copesan.com****
>
> *"Servicing North America with Local Care"*****
>
> ** **
>



-- 
Best regards, Ruslan.
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