[rt-users] Rt search does not work with sphinx main+delta index

[Guadagnino Cristiano]

Ruslan,
first of all thank you very much for your help.
Your solution worked like a charm!

Now, reading the document you sent me I see that Sphinx allows to override the index (or indexes) name on the query text.
I tried it and it is actually working very well: it's sufficient to append ";index=indexname1,indexname2" to the query text.

Don't you think it would be nice (and better from a usability point of view) to add a new configuration option to RT_Config.pm so that RT administrators that want to fine-tune their Sphinx configuration don't have to ALTER the AttachmentsIndex table? You should only change RT code so that every query sent to Sphinx gets the new token appended.
Well, just my 2 cents :-).

Thank you
Bye
Cris

________________________________
Da: Ruslan Zakirov <ruz at bestpractical.com><mailto:ruz at bestpractical.com>
Inviato: Wed Sep 11 2013 14:25:56 GMT+0200 (CEST)
A: Guadagnino Cristiano <guadagnino.cristiano at creval.it><mailto:guadagnino.cristiano at creval.it>
Cc: "rt-users at lists.bestpractical.com"<mailto:rt-users at lists.bestpractical.com> <rt-users at lists.bestpractical.com><mailto:rt-users at lists.bestpractical.com>
Oggetto: Re: [rt-users] Rt search does not work with sphinx main+delta index
Hi,

RT defines index in the CONNECTION attribute of the table, so you have to adjust it to use several indexes, see the following doc:

http://sphinxsearch.com/docs/2.0.9/sphinxse-using.html

It's not clear how, but it implies that you can do the following:


ALTER TABLE t1 CONNECTION="sphinx://NEWHOST:NEWPORT/index1,index2,index3";


On Wed, Sep 11, 2013 at 11:07 AM, Guadagnino Cristiano <guadagnino.cristiano at creval.it<mailto:guadagnino.cristiano at creval.it>> wrote:
Well, it turned out that the problem with 4.0.17 not returning any result was due to a stale searchd process.
Restarting the daemon reverted behavior to that of RT 4.0.10, which was anyway wrong.

So, to restate it clearly: RT is only returning results from the main index, completely ignoring the delta index.

Please help.

Bye
Cris



Guadagnino Cristiano wrote:
I am having trouble with RT fulltext searches. I am using RT 4.0.17 with Mysql and Sphinx 4.0.8.
Sphinx is configured to use a main+delta index (configuration attached). Main index is created once every morning, while the delta index is created every 5 minutes.
If I search using the "search" command line tool from Sphinx everything is correct.

Fulltext search with RT 4.0.10 instead seemed to return only the results from the main index, disregarding anything from the delta index.
So I updated to the latest RT release (4.0.17) just to be sure. Now fulltext search with RT does not return anything at all!!

Example from the CLI:

search CrevalPublic --rsort=date -q -l 500

This returns 73 hits on the main index and 39 ihits on the delta index.

Simple search with RT:

fulltext:CrevalPublic any

This returns 0 results.

Any suggestions?

T.I.A.
Bye
Cris
--
Cristiano Guadagnino
Servizio Data Administration
Bankadati S.I.
Gruppo Credito Valtellinese


--
Cristiano Guadagnino
Servizio Data Administration
Bankadati S.I.
Gruppo Credito Valtellinese





--
Best regards, Ruslan.

--
Cristiano Guadagnino
Servizio Data Administration
Bankadati S.I.
Gruppo Credito Valtellinese
Tel. +39-0342-522172

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