[rt-users] Change Queue Name Not Persisting

Jason Ledford jledford at biltmore.com
Fri Sep 20 10:26:38 EDT 2013


I have changed the queue name in an RT install and everything seems fine except any dropdowns, like new ticket it or quick ticket all still have the old name.  I have rebooted and cleared mason cache.  Any thoughts?  I have shredded all data at this point so not concerned if data is interrupted.

Jason Ledford
Systems Analyst
The Biltmore Company<http://www.biltmore.com/>
One North Pack Square
Asheville, NC 28801
(828) 225-6127

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