[rt-users] WebDomain

Matt Brister mbrister at talentwise.com
Fri Sep 20 14:26:44 EDT 2013

I *think* I understand what you are asking, and the answer could be Yes. As long as RT-Mailgate can get the message and Exim can send a reply, the domain doesn't matter much.

For instance, we have a single RT instance on talentwisecorp.net that checks mail on 2 different Exchange servers via Postfix: docusign.talentwise.com and talentwise.com. Each is set up in the Mailgate to populate a different queue, and we have no issues. We did have to do some voodoo to make the messages pass through our Forefront server, but that is beyond the scope of this group.

Matt Brister - Sr. Desktop Support Analyst (mbrister at talentwise.com<mailto:mbrister at talentwise.com>)
O: (425)492-8281
C: (425)533-5714

-----Original Message-----
From: Bryon Baker <bbaker at copesan.com<mailto:Bryon%20Baker%20%3cbbaker at copesan.com%3e>>
To: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com<mailto:%22rt-users at lists.bestpractical.com%22%20%3crt-users at lists.bestpractical.com%3e>>
Subject: [rt-users] WebDomain
Date: Fri, 20 Sep 2013 18:04:27 +0000

Can RT respond to multiple web domains?

Such as
CSRRequests.copesan.com and CSARequest.copesan.com

Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  .  262-783-6261 ext. 2296
bbaker at copesan.com<mailto:bbaker at copesan.com>
"Servicing North America with Local Care"

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