[rt-users] Change Queue Name Not Persisting

Jason Ledford jledford at biltmore.com
Mon Sep 23 15:01:10 EDT 2013

Sorry, version v4.  It must have been cached somewhere as it has corrected itself.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Friday, September 20, 2013 1:50 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Change Queue Name Not Persisting

On Fri, Sep 20, 2013 at 10:26:38AM -0400, Jason Ledford wrote:
>    I have changed the queue name in an RT install and everything seems fine except any dropdowns,
>    like new ticket it or quick ticket all still have the old name.  I have rebooted and cleared
>    mason cache.  Any thoughts?  I have shredded all data at this point so not concerned if data
>    is interrupted.

You don't say, but I assume you're running 3.8 and didn't log out and back in.  This was addressed in 4.0.


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