[rt-users] RT3 Log File

tcamish tom.camish at ems.co.uk
Thu Apr 3 09:44:50 EDT 2014


Hi,

I've been searching the forum for the past hour and been unable to find an
answer to the following simple question:

How do I open the rt.log file?

We have recently changed companies and have a new mail exchange server and
therefore changed the details in the config, but despite the tickets being
tagged with "Outgoing email recorded", none of the emails are being
received. I'm hoping the log file will show whats happening.

Thanks.



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