[rt-users] change language/text in email

Kevin Falcone falcone at bestpractical.com
Mon Apr 7 12:28:40 EDT 2014


On Mon, Apr 07, 2014 at 12:41:01PM +0200, Philippe Dhont wrote:
> Is it possible to change the text from the e-mails ?
> Now when a new ticket is created, a mail is sent to the requestor but it is in English and I need it to be in another language (Dutch).
> If so, where can I change it ?
> The dashboard is already dutch but the e-mails are not.

RT doesn't auto-translate the emails, they're available for you to
customize in Admin -> Global -> Templates.  You want the Autoreply
template from your description.

-kevin
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