[rt-users] Showing Images in body of requests

[Emmanuel Lacour]

On Mon, Apr 07, 2014 at 08:29:38AM -0700, globo wrote:
> Hi, 
> Running Rt Request 4.0.17 
> I use sharepoint forms ( InfoPath ) that when submitted they get logged into
> Rt Request 4.0.17. 
> I am unable to see the images (Info forms) in the body of the tickets. 
> 
> I have enabled richtext in the RT_SiteConfig.pm but it only shows some of
> the form and all the boxes are missing.
> 


I'm not sure I trully understand your request, but it seems you want to
display html ticket bodies. Only RT 4.2.x handle this properly, so you
first have to upgrade. Then you may need to play with this extension:

https://github.com/bestpractical/rt-extension-permissivehtmlmail

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