[rt-users] Custom Field base on another Custom Field

Kevin Falcone falcone at bestpractical.com
Tue Apr 15 11:29:58 EDT 2014


On Tue, Apr 15, 2014 at 05:04:50AM -0700, tcamish wrote:
> I know this isnt a question as such but I just came across a weird thing in
> RT3 with Custom Fields and then managed to solve it myself, so thought i'd
> post it on here in case anyone else gets the same problem.

Just a reminder that no version of RT 3 is currently supported
http://www.bestpractical.com/rt/release-policy.html

> So, when creating a custom field and basing it on another one, unless you
> want it to display in a really stupid way, setting the options under each
> category to the same sort order fixes it.

Looks like a bug already exists about this with more information.
http://issues.bestpractical.com/Ticket/Display.html?id=16337

-kevin
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