[rt-users] Missed ticket hits in search

[Jeff Blaine]

[ Yes, I know RT 3.8 is EOL :) ]

One of our RT instances is still running RT 3.8.17. A colleague
reported, and I confirmed carefully with my own eyes, that a search is
missing tickets it should be finding.

Content LIKE '34.100.108.26'
AND Created > '2014-04-01'
AND Queue = 'HJLAM'

This returns 2 results.

There are at least 2 other tickets that match all 3 items in the search
criteria and are not part of the RT search results.

Has anyone seen this before? Are there known oddities? The RT instance
is using MySQL.

Any suggestions?

Thanks,
Jeff