[rt-users] CSV Import Ticket Custom field

Kevin Falcone falcone at bestpractical.com
Thu Apr 17 11:17:07 EDT 2014


On Thu, Apr 17, 2014 at 07:39:28AM +0000, Clancy, Keith wrote:
>    I can use the Asset importer fine, but I have a long application list for example that I want
>    to import into a Ticket Custom field.
> 
>    In the end I want the user to be able to select a drop down from a pre populated list or have
>    an autocomplete field that they can fill.

You can do this with an initialdata file and rt-setup-database
http://bestpractical.com/docs/rt/latest/initialdata.html

-kevin
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