[rt-users] Coredumps, traceback, etc : 4.2.6 and RT-Authen-ExternalAuth

Kevin Falcone falcone at bestpractical.com
Mon Aug 4 10:50:22 EDT 2014

On Fri, Aug 01, 2014 at 03:14:52PM -0400, Jeff Blaine wrote:
> RHEL 6.5
> RT 4.2.6
> RT-Authen-ExternalAuth 0.21 with SSL + TLS on.
> Using RHEL 6.5 packages, one fails the Net-SSLeay "strict" version
> requirement required by RT-Authen-ExternalAuth. RHEL 6.5 comes with a
> 9th iteration of Net-SSLeay 1.35 (the package name is
> perl-Net-SSLeay-1.35-9).

I don't understand what "strict" means.

> Using CPAN to install a more modern one, 1.65, results in httpd dumping
> core at restart time.

Have a look at other reports of this, which we've never been able to
replicate.  Alex replied to one just last week, especially relevant if
you're running mod_perl (which you don't say).

> *Disabling* all SSL and TLS for $ExternalSettings in RT_SiteConfig.pm
> results in the following "missing host method" error after apparent success:
> Aug  1 15:01:39 alms2 RT: [24103] Can't locate object method "host" via
> package "URI::_foreign" at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line
> 935.#012#012Stack:#012
> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:935]#012
> [/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:19]#012
>  [/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Session:1]#012  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:311]#012  [/opt/rt4/share/html/autohandler:53]
> Any thoughts would very welcome at this point.

This is RT trying to issue the redirect after login, what URL did you
use to access RT and what was the next parameter.

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