[rt-users] shredder on specific user

[Kevin Falcone]

On Mon, Aug 04, 2014 at 12:22:52AM +0000, Hal Douglas wrote:
> Thomas Sibley <trs <at> bestpractical.com> writes:
> > On 05/16/2013 05:14 PM, Philip Brown wrote:
> > > After doing a few searches, it seems that using the "rt-shredder" tool
> > > is the one true way to delete a user.
> > > 
> > > Unfortunately... i find the documentation on it, inscruitable :(
> > > 
> > > Could someone please give me a simple, straightforward commandline to
> > > delete user X?
> > > 
> > > I was hoping it would be as simple as
> > > 
> > > 
> > > rt-shredder --plugin User name=doomeduser
> > > 
> > > but that does not seem to be adequate.
> > 
> > The format is incorrect.  --plugin takes a single argument, but you've
> > space separated it and hence it's two.  See
> > http://bestpractical.com/rt/docs/latest/rt-shredder.html for the proper
> > format; you're close.
> > 
> > Alternatively, use the admin web interface instead of the command line.
> >  Select "Users" from the object type and then enter "doomeduser" in the
> > Name field.  If the user isn't disabled, either disable them first or
> > enter "enabled" in the status field (which defaults to "disabled" if
> > empty, for safety).
> 
> Okay, so I was trying to do the same thing myself and struggling just as
> much with the documentation as the original poster was.
> 
> After banging my head against the keyboard for a while I worked it out, so I
> recorded in this blog post:
> 
> http://sysadministrivia.blogspot.com.au/2014/08/deleting-user-from-rt-using-shredder.html
> 
> I thought I'd post back with the answer in the hope it might help the next

The more durable and lasting thing would probably be a documentation
patch.

-kevin
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