[rt-users] User cannot enter text in the reply or comment area

[Jeff Fioravanti]

Hi Kevin,

Your reply never made it to my inbox? Anyway, thanks for the reply. It is appreciated.

Jeff Fioravanti
Desktop Support Analyst
jfioravanti at primax.us
P 781-756-8247 (direct) | Fax 781-246-5609

   516 Edgewater Dr., Wakefield, MA 01880 ▪ www.primax.us


Confidentiality Statement
This e-mail and any attachments are for use by the intended recipient only and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient any disclosure, distribution or other use of this content is prohibited. If you received this e-mail in error, please immediately notify the sender and delete



-----Original Message-----
From: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Wednesday, August 06, 2014 12:46 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] User cannot enter text in the reply or comment area

On Wed, Aug 06, 2014 at 07:11:53AM -0700, jfioravanti wrote:
> Got it resolved myself. RT 4.08 will not function properly with IE 10, 
> so we rolled him back to IE 9 and he was again able to add comments or 
> reply to tickets.

Glad that this was the correct answer (as I guessed when replying to the original question on 8/1).

http://lists.bestpractical.com/pipermail/rt-users/2014-August/084180.html

-kevin