[rt-users] Change ticket subject before first outgoing correspondence.

[Kevin Falcone]

On Fri, Aug 08, 2014 at 01:00:16AM +1000, Alex Peters wrote:
> I wonder whether both moving the subject-renaming scrip to execute first, and
>  modifying the emailing scrip to run at the "batch" stage might solve your
> problem.

While it's possible to alter the Autoreply template to fetch the newer
subject, making the On Create Autoreply to Requestors Scrip be in the
Batch stage is the easier and correct solution.

Batch scrips are executed after all other Scrips, so ordering them is
irrelevant.

-kevin
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