[rt-users] Problems with Table in mail

[Alex Peters]

RT aggressively sanitises HTML when displaying ticket content to prevent
some security issues (like a specially crafted HTML attachment masquerading
as part of the RT interface).

As of RT v4.2.6 onwards, tables will be shown if the HTML::Gumbo Perl
module is installed.


On 8 August 2014 15:56, Eierschmalz, Bernhard <
Bernhard.Eierschmalz at scheppach.com> wrote:

>  Hello,
>
>
>
> I’m having problems with tables inside of mails.
>
>
>
> When someone sends a mail with table to create a new ticket, in the
> history of the ticket I cannot see the table, I only see every cell under
> each other.
>
> When I click on answer- or comment-button, in the new mail the commented
> table is shown correctly.
>
>
>
> Even in CLI I see a table. Only not in WebUI History.
>
>
>
> is this a bug or is there any way to solve this problem?
>
>
>
> Best regards
>
> Bernhard
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>
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