[rt-users] RT Reminders - Not sending email

[globo]

Hi Kevin & Alex, 

Please see the full log 

===============

Precedence: bulk
X-RT-Loop-Prevention: domain.com
RT-Ticket: domain.com #28962
Managed-BY: RT 4.0.17 (http://www.bestpractical.com/rt/)
RT-Originator: jon.doe at domain.com
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-T[Fri Aug  8 10:19:37 2014] [debug]: You've enabled GraphViz, but we
couldn't load the module: Can't locate GraphViz.pm in @INC (@INC contains:
/opt/rt4/bin/../local/lib /opt/rt4/
bin/../lib /usr/local/lib64/perl5 /usr/local/share/perl5
/usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5
/usr/share/perl5 .) at /opt/rt4/bin/../lib/RT/
Config.pm line 552. (/opt/rt4/bin/../lib/RT/Config.pm:553)
[Fri Aug  8 10:19:37 2014] [debug]: RT's GnuPG libraries couldn't
successfully read your configured GnuPG home directory
(/opt/rt4/var/data/gpg). PGP support has been disabled (/
opt/rt4/bin/../lib/RT/Config.pm:589)
[Fri Aug  8 10:19:37 2014] [debug]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to
check whether each address b
elongs to RT or not. It is especially important to set this option if RT
recieves emails on addresses that are not in the database or config.
(/opt/rt4/bin/../lib/RT/Config.pm:44
8)
[Fri Aug  8 10:19:37 2014] [debug]: Converting 'utf-8' to 'utf-8' for
text/plain - [domain.com #28962] test (/opt/rt4/bin/../lib/RT/I18N.pm:244)
[Fri Aug  8 10:19:37 2014] [debug]: Calling SetRecipientDigests for
transaction RT::Transaction=HASH(0x54c05c8), id 408604
(/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:629)
[Fri Aug  8 10:19:37 2014] [debug]: Working on mailfield To; recipients are 
(/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:645)
[Fri Aug  8 10:19:37 2014] [debug]: Subject: [domain.com #28962] test
From: "Jon Doe via RT" <helpdesk at domain.com>
Reply-To: helpdesk at domain.com
References: <RT-Ticket-28962 at domain.com>
Message-ID: <rt-4.0.17-7672-1407493177-786.28962-0-0 at domain.com>
Precedence: bulk
X-RT-Loop-Prevention: domain.com
RT-Ticket: domain.com #28962
Managed-BY: RT 4.0.17 (http://www.bestpractical.com/rt/)
RT-Originator: jon.doe at domain.com
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="utf-8"
X-RT-Original-Encoding: utf-8
(/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:652)
[Fri Aug  8 10:19:37 2014] [debug]: Removing deferred recipients from To:
line (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:675)
[Fri Aug  8 10:19:37 2014] [debug]: Setting deferred recipients for
attribute creation (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:684)
[Fri Aug  8 10:19:37 2014] [debug]: Working on mailfield Cc; recipients are 
(/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:645)
[Fri Aug  8 10:19:37 2014] [debug]: Subject: [domain.com #28962] test
From: "Jon Doe via RT" <helpdesk at domain.com>
Reply-To: helpdesk at domain.com
References: <RT-Ticket-28962 at domain.com>
Message-ID: <rt-4.0.17-7672-1407493177-786.28962-0-0 at domain.com>
Precedence: bulk
X-RT-Loop-Prevention: domain.com
RT-Ticket: domain.com #28962
Managed-BY: RT 4.0.17 (http://www.bestpractical.com/rt/)
RT-Originator: jon.doe at domain.com
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="utf-8"
X-RT-Original-Encoding: utf-8
(/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:652)
[Fri Aug  8 10:19:37 2014] [debug]: Removing deferred recipients from Cc:
line (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:675)
[Fri Aug  8 10:19:37 2014] [debug]: Setting deferred recipients for
attribute creation (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:684)
[Fri Aug  8 10:19:37 2014] [debug]: Working on mailfield Bcc; recipients are 
(/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:645)
[Fri Aug  8 10:19:37 2014] [debug]: Subject: [domain.com #28962] test
From: "Jon Doe via RT" <helpdesk at domain.com>
Reply-To: helpdesk at domain.com
References: <RT-Ticket-28962 at domain.com>
Message-ID: <rt-4.0.17-7672-1407493177-786.28962-0-0 at domain.com>
Precedence: bulk
X-RT-Loop-Prevention: domain.com
RT-Ticket: domain.com #28962
Managed-BY: RT 4.0.17 (http://www.bestpractical.com/rt/)
RT-Originator: jon.doe at domain.com
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="utf-8"
X-RT-Original-Encoding: utf-8
(/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:652)
[Fri Aug  8 10:19:37 2014] [debug]: Removing deferred recipients from Bcc:
line (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:675)
[Fri Aug  8 10:19:37 2014] [debug]: Setting deferred recipients for
attribute creation (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:684)
[Fri Aug  8 10:19:37 2014] [debug]: No recipients found for deferred
delivery on transaction #408604
(/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:697)
[Fri Aug  8 10:19:37 2014] [info]:
<rt-4.0.17-7672-1407493177-786.28962-0-0 at domain.com> #28962/408604 - Scrip
#rule  (/opt/rt4/bin/../lib/RT/Action/SendEmail.pm:285)
[Fri Aug  8 10:19:37 2014] [info]:
<rt-4.0.17-7672-1407493177-786.28962-0-0 at domain.com> No recipients found.
Not sending. (/opt/rt4/bin/../lib/RT/Interface/Email.pm:385)

=================



 





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