[rt-users] Change ticket subject before first outgoing correspondence.

Michael Mol mikemol at gmail.com
Mon Aug 11 14:31:26 EDT 2014

On Mon, Aug 11, 2014 at 1:21 PM, Bryon Baker <bbaker at copesan.com> wrote:
> I have a question related to this thread.
> Kevin you mention that scrips fire in order of name so does that mean when the order is set for a queue this is ignored?  If so what is the purpose of the "Move Up, Down" for the scrips on a queue?
> Thanks
> Sorry for butting in.

No; scrip-order-by-name does not apply to RT 4.2. If you have "Move
Up, Down" buttons, you don't need to worry about order-by-name. I'm
dealing with an older version of RT, which is why the order-by-name
stuff came up.


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