[rt-users] display the phone number

Albert Shih Albert.Shih at obspm.fr
Tue Aug 19 10:02:32 EDT 2014


 Le 19/08/2014 à 15:33:40+0200, Albert Shih a écrit
> Hi,
> 
> I would like to display the work phone number, room number, location in the
> « display » of the requestor in the « people » section. Or at least in the
> user summary
> 
> The information is already in RT, because I can see the phone number etc.
> in the « modify the user » windows. 
> 
> Anyone known how can I do that ? 
> 
I answer to myself just in case some one ask the same question.

Two thing to do : 

  1/ Activate the 

      Set($MoreAboutRequestorTicketList, "Active"); (Default)

  2/ put the information you want to see in 

      Set($MoreAboutRequestorExtraInfo,"WorkPhone,City");

Thanks ;-)

Regards.

JAS
-- 
Albert SHIH
DIO bâtiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
France
Téléphone : +33 1 45 07 76 26/+33 6 86 69 95 71
xmpp: jas at obspm.fr
Heure local/Local time:
mar 19 aoû 2014 16:00:44 CEST



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