[rt-users] plugins link to module file, not package file

[Alex Peters]

Could you please clarify what you're asking here?  How to install the
plugins?

The plugins can be installed like any other CPAN module.  Given a link to a
specific .pm file:

http://search.cpan.org/dist/RT-Extension-MandatorySubject/lib/RT/Extension/MandatorySubject.pm

you can hit the Download link on the right side of the page to receive a
.tar.gz file of the distribution, which can either be fed directly into the
cpan or cpanm utilities, or unpacked and installed manually using
Makefile.PL and make.

With RT extensions, you may find it useful to set environment variable
RTHOME to the root directory of your RT installation before installing the
plugin:

$ RTHOME=/opt/rt-4.2.7 cpanm RT-Extension-MandatorySubject-0.05.tar.gz

On 3 December 2014 at 16:19, Jo Rhett <jrhett at netconsonance.com> wrote:

> Hey, dunno if this got overlooked during the short vacation week. This is
> a pretty serious issue…  asking users to manually hack up the URL in their
> browser bar is not accessible.
>
> On Nov 26, 2014, at 2:22 PM, Jo Rhett <jrhett at netconsonance.com> wrote:
>
> Hey guys and gals, been a long time.
>
> I’m doing an upgrade from 3.8.5 to 4.2. It seems to be going well. I’m
> liking the changes. Other than some confusion about what order to do things
> in (see my other message) the one thing I can’t seem to wrap my head around
> is the new plugin setup.
>
> First, yay! I like the idea of what you’ve done with plugins, keeping them
> local and the simplified syntax in RT_SiteConfig.pm.
>
> [in which I wander in the wrong direction… read and giggle]
>
> However, I can’t find any plugins other than yours which are built in
> these new packages you document at
> https://www.bestpractical.com/docs/rt/4.2/writing_extensions.html
>
> What is the fallback method for installing the other style modules? How do
> I get from a .pm file to an installed module. Can I manually create the
> directory structures and copy these into place? I see some details there
> but it doesn’t inspire confidence that everything I need to know is there.
> A breakout of the directory structure would be really helpful.
>
> [forehead slap]
>
> I was almost done with this e-mail when I realized the problem.  If you go
> to http://bestpractical.com/rt/extensions.html and you find the extension
> you are looking for, the link to the Homepage for the extension actually
> links to the main module, and not to the extension package. Example for one
>
> Homepage link takes you to:
>
> http://search.cpan.org/dist/RT-Extension-MandatorySubject/lib/RT/Extension/MandatorySubject.pm
>
> If you’re a bit tired and under-caffeniated, or just plain new to RT, it
> may not be clear to you that you need to remove a bunch from the URL to
> find the extension package. In my opinion, it would be much better to link
> to the package instead of the module file, like so:
> http://search.cpan.org/dist/RT-Extension-MandatorySubject/
>
> I did some random spot checking, and this appears to be true for every
> module shown there.
>
> --
> Jo Rhett
> +1 (415) 999-1798
> Skype: jorhett
> Net Consonance : net philanthropy to improve open source and
> internet projects.
>
>
> --
> Jo Rhett
> +1 (415) 999-1798
> Skype: jorhett
> Net Consonance : net philanthropy to improve open source and
> internet projects.
>
>
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