[rt-users] Outgoing email text of a closing incident

["Tamás, Szép"]

No answers yet so it is still an open question.

More precisely: where can I change the default outgoing email message
sent by the system to whom the Incident Report came when a whole case
(e.g. Report,Incidents and Investigations are all solved) is closed?
Is there a file for it (could not find it yet) or is it in the RT
database somewhere?

Any help would be appreciated.

Tamas

on 2014.12.03. 14:32 "Tamás, Szép" wrote:
> Hello all,
> 
> where can I find and modify the text of the outgoing email when I close
> a whole Incident?
> 
> Best regards,
> Tamas Szep
> GovCERT-Hungary
>