[rt-users] REST and umlauts in Custom Field names

[Jasper Olbrich]

Hello,

I'm trying to use REST to create tickets in a queue that uses Custom 
Fields. It works well for CFs without umlauts, but I couldn't find a way 
yet to fill the CF "Größe".

I'm sending the data with Python's urllib module, the request body looks 
like

content=id%3A+ticket%2Fnew%0AQueue%3A+Test-Queue%0ARequestor%3A+jasper.olbrich%40students.uni-marburg.de%0ASubject%3A+Encoding+von+CustomFields%0AText%3A+%3CThe+ticket+content%3E%0ACF-Gr%C3%B6%C3%9Fe%3A+A0%0ACF-working%3A+working&user=$user&pass=$pass

where CF-Gr%C3%B6%C3%9Fe is the urlencoded CF name. I also tried to 
circumvent urlencoding for this particular CF name:

content=id%3A+ticket%2Fnew%0AQueue%3A+Test-Queue%0ARequestor%3A+jasper.olbrich%40students.uni-marburg.de%0ASubject%3A+Encoding+von+CustomFields%0AText%3A+%3CThe+ticket+content%3E%0ACF-working%3A+working%0ACF-Gr\xc3\xb6\xc3\x9fe%3A+A0&user=$user&pass=$pass

"\xc3\xb6\xc3\x9" is the byte sequence for utf-8 encoded unicode "öß".

I also tried to add "charset=utf-8" to the content encoding header, but 
to no avail.

Is it possible to write CFs via REST? Reading works fine.

-- 
Jasper