[rt-users] RT-4.2.2 and RT-Assets

Joop jvdwege at xs4all.nl
Sat Feb 8 08:47:12 EST 2014

Hi All,

Still trying out new things :-)

After importing some assets I see that the behaviour of the asset 
display page is different to the ticket page.

Without touching CustomField Grouping I get an error when I click on 
CustomFields in  the display page, 'No grouping specified'
, while in rt-4.2.2 clicking on CustomFields will take you to the Basics 
page with the customfields ready to edit.

I don't mind making a CF Grouping but it shouldn't be needed in a 
default setting or it should be documented that it is a mandatory 
configuration part.



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