[rt-users] How search text in tickets Content?

Kevin Falcone falcone at bestpractical.com
Thu Feb 13 09:45:29 EST 2014


On Thu, Feb 13, 2014 at 10:05:43AM +0400, Arkady Glazov wrote:
>    Please help make search on ticket body.
>    The first i try search by add in where field next text " content like 'something' " - not
>    work. Nothing not found . I look to RT Wiki and find portlet
>    [1]http://requesttracker.wikia.com/wiki/Full_Text_Search_Portlet. My home page changed, but no
>    find any string. I try search only digit with same result.
>    How i can search anything in content filed?
>    All my tickets in russian language. DB Postgres with UTF-8 encoding. OS Linux Debian.

Why are you trying extensions instead of enabling RT's full text
search, which is really easy on Postgres?

http://bestpractical.com/docs/rt/latest/full_text_indexing.html

-kevin
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