[rt-users] How can users of the same group share tickets?

Thierry Thelliez thierry.thelliez.tech at gmail.com
Tue Feb 18 14:29:38 EST 2014

Hello all,

If we have two submitters (john and jane) belonging to the same group, can
we have them share their tickets?  If john submits a ticket, I would like
jane to be able to edit it.

In other words, I need a group level ownership rather than an individual
level ownership.

Is that possible in RT?

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