[rt-users] Action to delay the Due Date

Pablo Fernandez pablo.fernandez at cscs.ch
Fri Feb 28 05:58:27 EST 2014

Dear folks,

I was wondering... is there a way I can delay (a fixed amount of time)
the Due Date on all tickets that match some criteria (like being in
stalled state)?
I was thinking of using rt-crontool for that task as a sort of way to
"park" tickets (a cron job that runs every hour and delays 1 hour all
stalled tickets).


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