[rt-users] Is it possible to delete 'reply' button?

[Maciej Dobrzanski]

Hajime,
 > Is it possible to not show 'reply' button when the 
$TransactionObj->Type is 'Comment'?
Of course it is possible. In 4.0 you can use ModifyCommand callback from 
/Ticket/Elements/ShowTransaction to modify the list of transaction 
actions. In this callback you will be able to remove the 'Reply' link 
using a regular expression, for example:

<%INIT>
return unless $TransactionObj->Type eq 'Comment';

$$titlebar_cmd =~ s/\[.*?Action=Respond.*?\]//;
</%INIT>
<%ARGS>
$TransactionObj => undef
$titlebar_cmd => undef
</%ARGS>

This won't work with 4.2 though, because ModifyCommand has been removed 
and ShowTransaction changed location. You will have to use Default 
callback from /Elements/ShowTransaction instead. The callback provides 
access to @Actions - an array of hashes representing various actions. 
Removing the link will be a matter of looping over the array and 
removing the right element (e.g. where class field will be equal to 
'reply-link').

Maciek