[rt-users] RT CLI Ticket Display Issue

[Jesse Griffin]

Hello,

I think this error is related to the HTML -> plain text bug in 4.2.1, but I'm
hoping to find a pointer to a patch (or git commit) so that I can fix my setup.
 When trying to display some tickets via the command line interface, I get the
following:

$ rt show 19503
...
Can't call method "content" on an undefined value at
/usr/local/share/perl5/HTML/FormatText/WithLinks/AndTables.pm line 217.

Stack:
  [/usr/local/share/perl5/HTML/FormatText/WithLinks/AndTables.pm:217]
  [/usr/local/share/perl5/HTML/FormatText/WithLinks/AndTables.pm:101]
  [/usr/local/share/perl5/HTML/FormatText/WithLinks/AndTables.pm:83]
  [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1777]
  [/opt/rt4/sbin/../lib/RT/Transaction.pm:348]
  [/opt/rt4/share/html/REST/1.0/Forms/ticket/history:135]
  [/opt/rt4/share/html/REST/1.0/dhandler:285]
  [/opt/rt4/share/html/REST/1.0/autohandler:54]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:680]
  [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:368]
  [/opt/rt4/share/html/autohandler:53]


The ticket in question is an HTML email that doesn't show up in the web
interface because the message body is too large.  If I click the Download button
to see the message body it loads fine in my browser.

In the messages log on the server, I see:

Jan  2 13:53:29 rt RT: [13695] Use of uninitialized value $_ in concatenation
(.) or string at /usr/local/share/perl5/HTML/FormatText/WithLinks/AndTables.pm
line 211.

If this has been fixed in the git tree, I'd love a pointer at where the fix is,
I can't seem to find it in the places I would expect.


-- 
Thank you,
Jesse Griffin
tummy.com, ltd.