[rt-users] Using Fetchmail to pipe mail into RT.

[Emmanuel Lacour]

On Mon, Jan 13, 2014 at 12:34:15PM -0800, Joshua Riden wrote:
>    Hi,
> 
>    I am installing Request Tracker 4.2 on CentOS 6.5 with Perl, Apache, and
>    MySQL.
>    I am using Fetchmail as the MDA, and Postfix as the MTA.
>    Google apps is being used as our main email system.
>    So far I have resolved all dependencies and initialized the database and
>    got the website going.
>    I can log on as root and navigate the RT site just fine from another
>    workstation.
>    I had to follow the official documentation and do some wiki reading and
>    intensive googling to get me where I am at now.
>    I need some clear cut instructions on how to successfully pipe emails into
>    RT.
>    Is the /etc/aliases list required? Or can I just use ./fetchmailrc� by
>    itself? /etc/default/fetchmail is not created by default.
>    How can I manually pipe emails into my RT instance? What syntax would I
>    use for that? I googled around and could not find anything about that.
> 
>    Here is what my fetchmailrc configuration file looks like..
>    set daemon 30;
> 
>    poll [1]pop.gmail.com proto pop3
>    username "[2]jriden at cmhshare.org" password "mypassword"
>    mda "/usr/bin/perl /opt/rt4/bin/rt-mailgate --url [3]https://localhost/ \
>    --queue general --action correspond"
> 


you have examples here:

http://requesttracker.wikia.com/wiki/Fetchmail

thought, I prefer to have fetchmail give the mail to postfix and then
postfix to RT. If something goes wrong in RT the mail will be stuck in
postfix queue which I better manage than an upstream one.

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