[rt-users] RT4.2.1 + Fetchmail + Office365 - MDA returned nonzero status 75

Kevin Falcone falcone at bestpractical.com
Wed Jan 15 11:04:34 EST 2014


On Fri, Jan 10, 2014 at 07:53:57PM +0000, Diego Andrade wrote:
>    I recently changed of company and was asked to set a request system. Off course I'm setting up
>    RT4. Problem is that in this new job they use Office365 as the Mail Server. So I tryied
>    something new to me that is the use of the Fetchmail to retrieve from the server and then
>    deliver to RT using the mail Gateway.
> 
>    The problem is the MDA is returning code 75. I was looking in the history of the mailing list
>    and other doccuments and this code is refered for several problems. None of them seems to
>    relate with my config. May you please give a look at mail fetchmail config and LOG to tell me
>    any ideia of what could be wrong? Thank you in advance!

You've shown fetchmail logs, but this message:

>    Jan 10 17:11:39 SRV-RT fetchmail[29469]: MDA returned nonzero status 75

Is coming back from RT.  Go read the RT logs, most likely your apache
logs.  On a 4.2 install, RT will tell you what logs you have enabled
on the System Configuration page.

-kevin
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