[rt-users] Postfix error: 500 No Host option provided

[Landon Stewart]

I guess that’s why pasting what you actually have instead of what is in the
documentation is important in a problem description.


On 16 January 2014 12:40, Mathew Snyder <mathew.snyder at gmail.com> wrote:

> Great...
>
> After sending multiple emails due to not seeing responses and then finally
> getting one, I've discovered that the aliases file was malformed. I didn't
> actually have "--url http://host.example.com". Instead I had "--url http:
> host.example.com"
>
> /facepalm
>
> -Mathew
>
> "When you do things right, people won't be sure you've done anything at
> all." - God; Futurama
>
> "We'll get along much better once you accept that you're wrong and
> neither am I." - Me
>
>
> On Thu, Jan 16, 2014 at 10:37 AM, Landon Stewart <lstewart at iweb.com>wrote:
>
>> From the server itself what if execute the following while in an SSH
>> session (obviously replacing the host.example.com with the correct fqdn
>> of RT):
>>
>> curl http://host.example.com
>>
>> What do you get back?  If you get a 500 error back from that your problem
>> is not RT related (yet).
>>
>>
>> On 16 January 2014 12:30, Mathew Snyder <mathew.snyder at gmail.com> wrote:
>>
>>> Apologies. I have not been seeing the responses. Checking my spam folder
>>> did not turn up the emails either.
>>>
>>> My aliases file contains two entries. One for rt: and the other for
>>> rt-comment:
>>>
>>> rt:                  "|/opt/rt4/bin/rt-mailgate --queue general --action
>>> correspond --url http://host.example.com"
>>> rt-comment:    "|/opt/rt4/bin/rt-mailgate --queue general --action
>>> comment --url http://host.example.com"
>>>
>>> The web logs don't mention anything about this.
>>>
>>> -Mathew
>>>
>>> "When you do things right, people won't be sure you've done anything at
>>> all." - God; Futurama
>>>
>>> "We'll get along much better once you accept that you're wrong and
>>> neither am I." - Me
>>>
>>>
>>> On Thu, Jan 16, 2014 at 5:36 AM, Kevin Falcone <
>>> falcone at bestpractical.com> wrote:
>>>
>>>> On Wed, Jan 15, 2014 at 12:25:17PM -1000, Mathew Snyder wrote:
>>>> >    Jan 15 17:09:14 zen-rt postfix/qmgr[6294]: 314F2808AD: from=<[26]
>>>> user at example.com>, size=447,
>>>> >    nrcpt=1 (queue active)
>>>> >    Jan 15 17:09:15 zen-rt postfix/local[6409]: 314F2808AD: to=<[27]
>>>> rt at host.example.com>,
>>>> >    relay=local, delay=54, delays=53/0.01/0/0.11, dsn=4.3.0,
>>>> status=deferred (temporary failure.
>>>> >    Command output: HTTP request failed: 500 No Host option provided.
>>>> Your webserver logs may have
>>>> >    more information or there may be a network problem. )
>>>> >    Jan 15 17:09:16 zen-rt postfix/smtpd[6375]: disconnect from
>>>> >    [28]host.example.com[192.168.231.42]
>>>> >    I have searched around online and have not seen anything that even
>>>> references this problem. If
>>>> >    anyone can provide any insight I will be very appreciative.
>>>>
>>>> You appear to have asked variants on this question a few times.
>>>> In each case, a mailing list user asked you for information needed to
>>>> help you.
>>>>
>>>> How are you invoking rt-mailgate, from an aliases file?
>>>> Show the alias file, with all the options you are passing to
>>>> rt-mailgate.
>>>>
>>>> Have you read your apache error log?  Since you're getting a 500
>>>> error, and that's an HTPT status code, I'd look there.
>>>>
>>>> -kevin
>>>>
>>>
>>>
>>
>>
>> --
>> Landon Stewart :: lstewart at iweb.com
>> Lead Specialist, Abuse and Security Management
>> Spécialiste principal, gestion des abus et sécurité
>> http://iweb.com :: +1 (888) 909-4932
>>
>>
>>
>


-- 
Landon Stewart :: lstewart at iweb.com
Lead Specialist, Abuse and Security Management
Spécialiste principal, gestion des abus et sécurité
http://iweb.com :: +1 (888) 909-4932
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140116/f4d82490/attachment.htm>