[rt-users] Need to send "Big Cheese" email based on requestor's email or group membership

Christian Loos cloos at netcologne.de
Fri Jan 17 08:41:09 EST 2014

Am 17.01.2014 14:27, schrieb Ethier, Michael:
> Hi Chris,
> Thanks for the reply back. So there is no way to do the check dynamically in case the members of the
> Big Cheese" group change randomly....via grep'ing a file with all the email addresses in it, or quering a Window AD
> group on the fly ? We would have to maintain the group in RT manually as members change ?
> Thanks,
> Mike

I just want to show you the way we have done things like this.

Within RT scrips you can do with Perl what ever you want.


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